Cement Technical Sales Person at Duma works

Sales Job Responsibilities

Operative

• Drive business for sustainable market growth of CaCO3 and trade products;
• New customer acquisition/development/relationship building;
• Communicate to management customer & product requirements and pricing to gain & maintain business;
• Collect and verify reliability of product forecast information from customer;
• Communicate to management product sample requests and close follow-up with customer on sample results;
• Offer where appropriate technical service support;
• Ensure efficient, correct and complete customer complaint management process;
• Drive continuous customer service improvement;
• Collect, analyze and report all relevant customer information in company information tools.

Strategic

• Collect, analyze and report all relevant information to further grow the different market segment;
• Monitor and report on competitor activities;
• Market surveys of different market segments;
• Ensure presence at conferences, fairs and in technical journals where suitable.

Administrative

• Customer visit reports (commerce, technical information, customer satisfaction);
• Customer complaint reporting;
• Monthly sales performance reporting;
• Monthly reporting to management;
• Monitor account receivables and act proactively on overdue payments;
• Sales forecasting;
• Inform and consult relevant Management about relevant business transactions prior to decision making.

Compliance

• Regulatory and country law compliance;
• Act according to the code of conduct.

Competencies

• Excellent communication verbal and written English;
• Excellent customer relationship skills;
• Ability to manage and work with teams;
• Flexible individual with good problem skills;
• Energetic anependence and proactivity;
• Advanced proficiency in MS word and excel.

Requirements for the Sales Job

• University degree in civil or structural engineer;
• 5+ years of sales experience;
• Sales experience with a chemical background will be an added advantage.