Customer Care/Telesales Intern at Wanda Organic Limited (WOL)

Responsibilities for the Customer Care/Telesales Internship

• Customer support in understanding the products and identify solutions to fit their needs, generating sales and renewals, whilst continuing to achieve customer satisfaction levels.
• Telesales
• Good Agriculture Practices Promotion (GAP)
• Customer Complaints Management
• Enquiries Management
• Marketing Support

Qualifications for the Customer Care/Telesales Internship

• Degree in Agriculture or Horticulture
• MUST be graduates from University of Nairobi, JKUAT and Egerton
• Minimum of 1 years customer service experience in Telesales driven customer service organization
• Able to speak one of the local languages fluently: Kikuyu, Kamba, Kimeru, Luhya, Kalenjin, and Kiswahili
• Personal skills and attributes required
• Customer Oriented
• Excellent Communication Skills
• Problem Solving