PRINCIPAL COMMUNICATION & MARKETING OFFICER at Nairobi Centre for International Arbitration

JOB GRADE- NCIA 3

An officer at this level will report to the Manager Business Development Department.

Duties and Responsibilities.

As head of the Communication & Marketing Unit the Principal Communication & Marketing Officer will be responsible for; formulation and implementation of policies and strategies for the Unit; development of a corporate communication strategy; coordination of the design, edition, publication and dissemination of newsletters, booklets, articles and other information produced by the Centre; development of marketing strategies for the promotion of the products and services offered by the Centre; development and maintenance of the corporate branding needs for the Centre; organizing and managing the Centre’s events; organizing stakeholders and public events, exhibitions and trade fairs; preparing media briefs; attending to public enquiries and complaints; collecting information and data for the preparation of the Centre’s newsletter and supplements; collecting data for research on media communications; carrying out general protocol matters in the Centre; compiling media communication reports; and arranging for media coverage of Centre’s events; receipt, collation and compilation of client complaints, complements and other feedback data for necessary action by the Centre; maintaining the Centre’s client database; conducting baseline surveys and client satisfaction surveys; supervision, guidance and development of staff working in the Unit; ensuring continuous monitoring and evaluation of the Unit’s workplans and initiate appropriate action.

Requirements for Appointment

For appointment to this grade, a candidate must have: -

i. Served in the grade of Senior Communication & Marketing Officer for a minimum period of three (3) years;

Or

Have relevant working experience of at least seven (7) years with a minimum of five (5) years in a senior management position in public or private organization;
ii. Bachelor’s Degree in any of the following disciplines: - Communication Studies, Public Relations, or Journalism any relevant and equivalent qualifications from a recognized         institution;
iii. A post-graduate degree in a relevant field.
iv. Attended a Strategic Leadership Development Programme lasting not less than six (6) weeks in a recognized institution or its equivalent qualification from a recognized             institution;
v. Have met all the requirements of Chapter six (6) of the Constitution of Kenya;
vi. Be a member of a recognized professional body in good standing.