Country General Manager at Armada Human Capital

Reporting to the District Manager the General Manager (GM) will be responsible for providing leadership and strategic direction in the overall management and growth of the company.

The GM will be required to set up functions and systems to oversee business processes and grow the business.

The GM will implement / oversee policies and procedures to guide the operations of Kenya and be accountable/ responsible for their effective management and monitoring.

The GM will also be required to build the retail Brand both in Kenya and South Africa through networking and collaborating with internal and external stakeholders, and develop and leverage business relationships/networks to achieve business goals.

Responsibilities for the Country General Manager Job

• Provide input into the strategy and operating plans.
  Deliver against all set targets on the scorecard, and coach and develop management in achieving their individual scorecards.
• Ensure stores adherence to the retailers brand standards, product and store operational requirements.
• Influence and integrate with key business unit stakeholders both within the companies SA and Kenya to meet operational plans, maximize selling opportunities and implement new initiatives.
• Build relationships with government and suppliers and to ensure delivery of the strategy and plans.
• Ensure all operating processes are effectively implemented and maintained to sustain profitability, protect the brand values, and deliver effective service levels.
• Build deep retail knowledge in Kenya through coaching and effective implementation of tailored and appropriate training programmes.
• Facilitate development and implementation of marketing plans.
• Build an understanding of the financial model and the levers needed to drive further profitability.
• Constantly seek opportunities in stores to increase sales and maximize returns on space and stock.
• Provide leadership and ensure that there is an effective loss protection plan focused on stock loss, till shorts and cash losses.
• Ensure INCO terms are fully understood and insurance claims lodged where appropriate as a means to identify and reduce loss events.

Qualifications for the Country General Manager Job

• At least a bachelor’s degree in Business Administration, FMCG, Commerce, Economics, Retail Management or related.
• At least 6-10 years’ experience of either operating a large Retail / FMCG / and or Senior Manager experience would be advantageous OR managing a Retail Operation as a Country General Manager and at least 5 years professional experience at senior management level in the Retail / FMCG environment.
• Must reside in Kenya
• Must be able to speak, read and write in English
• Must be in the possession of a valid passport
• Must be in the possession of a valid driver’s license
• Detailed knowledge of Clothing, General Merchandise (must have – retail knowledge & experience – Foods experience would be advantageous)
• Detailed understanding of corporate selling processes
• Good understanding of sales management and visual requirements
• Financial acumen & business report writing skills
• Ability to maximize Sales
• Knowledge of customers, products and services
• Proven leadership and management experience in retail stores
• Driving a performance motivated culture and development of people
• Ability to coach and develop
• Demonstrates Passion and Commitment for the brand and customers
• Demonstrates a commitment to High Performance – delivery and goal driven, flexible and thrives on and responds to performance feedback
• Role models the companies values – quality and style, value, service, innovation, integrity, energy and sustainability

KINDLY INCLUDE YOUR CURRENT AND EXPECTED REMUNERATION IN YOUR APPLICATION.