Quality Assurance Manager at Kenyatta National Hospital

Job Purpose

The Quality Assurance Manager will be reporting the Head of Quality Health Care and will be responsible for the delivery of quality services in the Hospital.

Duties and Responsibilities

• Setting performance targets for the Unit and ensure they are achieved.
• Developing and implementing Unit plans in line with corporate objectives.
• Coordinating Quality Management System activities in line with ISO 9001:2008 Standards.
• Carrying out day-to-day management of the Unit.
• Formulating quality assurance policies and procedures for the hospital.
• Budgeting and ensuring budgetary control for the Unit.
• Supervising, appraising and ensuring appropriate training of personnel.
• Participating in development of the Unit’s Work plan and budget.
• Preparing monthly, quarterly and annual reports.
• Mentoring and coaching staff.
• Participating in the implementation of the performance management system in the Unit.
• Providing technical and professional guidance to staff.
• Participating in research related to quality assurance
• Participating in the preparation of the Hospital performance contract.
• Reviewing policies and procedures in accordance to the best practice.
• Designing and reviewing processes for risk management.

Qualifications and Experience

• Masters Degree in Business Administration, Economics, Health Management, Public Health, Nursing, Environmental Sciences or its accepted equivalent.
• Proven experience of at least three years in a managerial position in a large organization, preferably in quality management or public health.
• At least three years (3) experience as a Lead Auditor in ISO 9001:2008 Quality Management Systems and a certificate in ISO 9001:2015.
• A certificate in ISO 14001:2015 Environmental Management Systems course and ISO 22000:2005 Food Safety Management Systems course will be an added advantage.
• Attended a course in Performance Management and strategic leadership.
• Degree or post-graduate qualification in quality management will be an added advantage.
• Proficiency in MS office application systems and statistical analysis packages.