Barman / Barista at City Lodge Hotel

Scope of the role: We are looking for an enthusiastic barman to provide an excellent guest drinking experience.

The Barman will be responsible for creating classic and innovative drinks exceeding customers’ needs and expectations.

Outline of Responsibilities:

• Ensure that all Food & Beverage dockets are generated and recorded.
• Ensure that Bar, Restaurants and Kitchen waste is kept to a minimum.
• Ensure that the following areas are set up prior to, during and after service; tables, service stations, Bar, Buffet, Room Service and Cook Out (where applicable).
• Ensure that the Bar and Restaurant are cashed up and balanced at the end of each shift/service. Room Service should be charged to respective guest rooms
• Ensure that required stock takes are conducted pre/post service
• Ensure that all public areas are cleaned, prepared and or replenished to the agreed standard.
• Ensure that all equipment used is kept clean, used correctly and packed/stored correctly on a daily basis.
• All maintenance problems must be reported to the Supervisor/DM on duty, inclusive of; maintenance tasks, missing / damaged items.
• Ensure that all safety instructions are adhered to and that all safety concerns are reported.
• Contribute to and support the “I’m Kind” programme.
• Ensure that all table service is provided to the agreed standard.
• Ensure that all orders are prepared and served as per the agreed and stipulated standards.
• Ensure that all guests are assisted in line with LodgeAbility Service Encounter requirements.
• Ensure that the LodgeSan cleaning methodology is followed at all times.
• Ensure that every guest receives exceptional service at all times.
• Observe the published Leadership Drivers in line with the agreed vision of the hotel.

OTHER DUTIES AND  RESPONSIBILITIES

• The post holder will undertake training and development as appropriate

REPLACEMENT AND TEMPORARY MISSION

• May be assigned to perform reliever duties when colleagues are off duty.

Basic Conditions and Benefits of Employment: These are in line with normal company policies and practices, specific details will be communicated to an applicant should he/she qualify to be interviewed.

Line of Reporting and Communication:

• Responsible To: Food and Beverage Supervisor
• In Communication With: All Hotel departments

Education, Training and Experience Requirements:

• Level of Communication Skills: Must be in possession of good communication skills. A Foreign language will be an added advantage.
• Level of Formal/Professional/Education & Training: Minimum education: College Certificate in F&B Sales and Services
• Level of Experience in the  Job Advertised: 2 years’ experience in a similar role is required.