Product Assistant at iROKOtv

POSITION SUMMARY

We are looking for a diligent and detail-oriented product assistant with a Problem-Solving mindset. The Product Assistant will be responsible disseminating information on product updates, testing product functionality, and conducting research. 

RESPONSIBILITIES

• Assisting in the communication between product management and sales teams--- to facilitate awareness of new product developments, launches, updates and other information sales teams need to be aware of.
• Participating in developing and documenting User Stories, including testing estimates and validation tests
• Partnering with the developers/engineers to ensure all areas of the application are fully tested and issues are clearly logged and prioritized consistently
• Certifying functionality for new product feature releases
• Providing exploratory testing to understand the feature and how it is implemented, to find additional or unexpected behavior, and to refine and define additional test cases for the feature
• Acting as the entry point for the Help Desk to provide an initial review and assessment of reported product anomalies & bugs.
• Gathering data for competitive intelligence reports

REQUIREMENTS

• Strong organizational skills and attention-to-detail required.
• Ability to work in a fast-paced environment with tight deadlines and changing priorities
• Strong Microsoft Office skills
• Strong presentation and communication skills