Lodge & Camp Manager at Alternate Doors

• Creates an operating environment that assures consistent guest satisfaction.
• Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and
  financial reports. Initiates corrective action.
• Maintains product and service quality standards by conducting ongoing evaluations and investigating
  complaints. Initiates corrective action.
• Develops accurate and aggressive long and short-range financial objectives consistent with the Company’s
  mission statement.
• Establish and maintain a pro-active human resource function to ensure employee motivation, training and
  development, wage and benefits administration, and compliance with established labor regulations.
• Execute marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.
• Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
• Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees
• Understands the government regulations affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws,
• Deals with the general public, customers, employees, union and government officials with tact and courtesy.Plans and organizes the work of others.
• Accepts full responsibility for managing an activity.
• Other duties may be assigned.

Requirements

• At least 7 years experience in managing lodges
• Relevant educational background
• be strong leaders and very customer oriented
• They will be responsible for managing the lodge guest experience, front-of-house management, monitoring standards throughout the lodge, marketing, reservations, operations, human resources, repairs & maintenance, staff training, f&b management etc (as advised)
• Very good computer skill
• Excellent Communication and People skills
• Hands on and Problem solver
• Leadership and Management skills
• Be a good motivator