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  • Posted: Oct 24, 2017
    Deadline: Not specified
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    Liphimar Human Capital Ltd is a Human Resource Solutions firm with deep experience, connectivity and capability to drive human resource functions. Liphimar has a dynamic team of HR professionals who have decades of experience in HR and Management practice. The team provides consultancy in such areas as Organization development, Strategic alignment and re-en...
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    Commercial Sales Manager

    Context: (Internal and External factors which influence the work environment, taking future conditions and strategic requirements into account)
    • Multinational/multicultural organization
    • Leading edge technological environment
    • Participative environment
    • Competitive environment
    • Pressurized & deadline driven environment
    • Evolving group reporting structure
    • Evolving reporting requirements (statutory & management)
    Customers: (External and internal individuals or groups to whom products, services, programme and information must be provided)
    • Sales & Distribution Manager
    • Sales Representatives Executive Commercial
    • Sales Administrators
    • MCK Management
    • Regional Sales Managers
    • Mega dealers, Agents, moms & pops, supermarkets, installers and sales team leaders
    Outputs:
    • Implement and maintain an effective sales program which will fit within the established goals and objectives of the Organization.
    • Achieve, or exceed, sales targets.
    • Implement sales growth strategies.
    • Compile weekly and monthly sales reports for superiors or as may be directed.
    • Research and analyze the market to understand key business drivers, influencers and competitor activity.
    • Identify strengths and weakness in the sales operations and ensure suitable tactics are implemented to address concerns and maximize strengths.
    • Ensure smooth process of customer acquisition and retention.
    • Monitor and address sales gaps and implement actions to resolve them.
    • Create adequate sales capacity and optimization of sales resources.
    • Facilitate with the identification of sales leads.
    • Execute a high standard of sales campaigns.
    • Manage and monitor the performance of direct sales representatives and take necessary action when required.
    • Build and maintain strong working relationships with mega dealers, retailers and mom and pops stores.
    • Manage and monitor the sales performance and stock of mega dealers, retailers and mom and pops stores.
    • Liaise with the Marketing team to receive all materials to ensure all sales points have sufficient POS materials.
    • Operate within a set/approved monthly budget.
    Core Competencies:
    • Sales strategy development
    • Market intelligence gathering and dissemination
    • Customer relationship management
    • Developing Corporate sales proposals
    • Market penetration and growth in share of market in the corporate segment due to business opportunities being developed and expanded
    • Effective sales tracking and management
    • Visible & presentable brand image in the market
    • Corporate client profiling
    Qualifications and Competencies
    • MBA or Bachelor’s degree in Sales or Marketing. A post-graduate diploma in Marketing will be an added advantage
    • At least 3-5 years’ experience in a business to business set up.
    • Experience in writing, coordinating and producing competitive sales proposals.
    • Strong presentation skills and ability to persuade and influence others. Knowledge of advertising and sales promotion techniques.
    • Excellent interpersonal, verbal, and written communication skills
    • Working with minimal supervision while meeting tight deadlines
    Behavioral Competencies
     
    The incumbent is required to have the following behavioral competencies:
     
    Team Leading
    • Attracts and develops the people who have the required skills, educational background and experience required to achieve all designated tasks.
    • Manages the team effectively by keeping members informed, communicates a compelling vision, obtains resources and takes care of team members.
    Results Orientation
    • Actively seeks solutions and success, emphasizes urgency and gets tasks finished.
    • Shows endurance despite all obstacles and opposition.
    • Develops comprehensive, realistic and effective short- and long-term plans and involves other teams into the planning process where required.
    Customer Service Orientation
    • Focuses on meeting the needs of the customer.
    • Maintains clear communication and conveys useful information to customers.
    • Will engage with customers in a friendly and cheerful manner to ensure customer satisfaction.
    • Takes personal responsibility for correcting customer-service problems.
    Interpersonal Competence
    • Builds and sustains an informal network of working relationships characterized by a high level of acceptance, cooperation and mutual respect.
    • Initiates and participates in various activities to strengthen and/ or improves relationships with others.
    Personality Attributes
     
    The incumbent is required to demonstrate the following personality attributes:
    • Innovative: Enjoys being creative and is likely to generate new and ‘out of the box’ ideas.
    • Outgoing and Confident: Prefers to work with and collaborate with others and may come across as a confident individual.
    • Competitive: Inclined to exert all available resources in order to achieve and exceed targets.
    • Persuasive: Enjoys selling and using negotiation skills to changes the mind of others

    Method of Application

    Applicants should send CV to hr@liphimar.com

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