Senior Officer Examinations, Data Processing & System Analysis Logistics at Kenya Institute of Management (KIM)

Job Purpose

This position is responsible for the coordination and management of the exam date processing processes and system analysis.

Responsibilities

• Supervise data entry process, data processing and correct of any errors before releasing the results to ensure the hardcopy results are aligned to the soft copy in the system and ensure there are no errors.
• Analyse the examination data to make it easy to understand for the award presentation committee.
• Solve queries that arise from the exam results in a timely manner and ensure customer/client satisfaction.
• Lead the printing of the transcripts and certificates and ensure authenticity and adherence to KIM standards.
• Coordinate the compilation of candidature bookings per exam series to have one combined schedule due to many branches across the institute.
• Lead the confirmation of CATs and WBA (Work Based Assignments) and audit of the same to ensure integrity and consistency in the institution.
• Exam printing and distribution to ensure security of the exams and uphold integrity in the whole process.
• Clearing of grandaunts, preparation of the graduation list and other documentation for the institute to ensure accuracy and they meet the institution standards.
• Coordinate the record digitalisation of the score sheets and candidate registers for ease of reference and retrieval.

Qualification

• Bachelor’s degree from a recognised institution.
• Four(4) years’ of relevant experienceLeadership skills
• Communication skills
• Interpersonal skills

Key Performance Indicators

• Exam results (timely, no errors, reduction of enquiries)
• Minimal errors in certificates
• Accurate reports
• Reduced query response time

Competencies

• Data Analytics
• Knowledge of Enterprise Resource Planning
• People Management skills
• Computer literacy