Head of Operations at Human Asset Consultants

Responsibilities

• Coordinate the management team and Partnership Board in developing the firm’s strategy, business plans and budgets.
• Implement the firm’s strategy, business plans and budgets as approved by the Partnership Board on the operations side of the business
• Ensure that the business operating objectives and standards of performance are understood and owned by heads of departments of the business.
• Oversee the development of policies, standards and procedures and be accountable for the implementation and enforcement of firm policies, standard and controls and to monitor practices at the operational level.
• Participate in formulation, implementation and monitoring of both financial and operational objectives.
• Oversee the Human Resource function e.g recruitment, skills audit, performance evaluation and all staff development initiatives.
• Lead and collaborate with the management team to develop and implement plans for the operational infrastructure of systems.
• Oversee the location, planning, equipping and maintenance of suitable office facilities
• The Head of Operations shall be the Chair of the firm’s marketing committee. The committee is Responsible for supervising the firm’s marketing initiatives.
• The Head of Operations is a member of the Knowledge Management committee and supervises any staff undertaking this role.

Qualifications

• Degree in Business, Law, Commerce or Finance related field.
• Proficiency in Microsoft Office
• MBA will be an added advantage
• At least 9 years working experience in Administrative, Financial and HR Systems
• Excellent communication skills
• Experience in strategic planning and execution.
• Knowledge of contracting, negotiating, and change management.
• Leadership and Team management skills at senior level