Business Development Officer at CPF Financial Services

Supervisor Title : Business Development Manager

Subsidiary: LITES - Business Development

Job Summary

The jobholder is responsible for marketing all LITES products and services to new and existing clients. S/he also offers support to the Business Development Manager in execution of the business strategy to ensure the achievement of the set revenue targets.

Key Responsibilities

• Responsible for prospecting for and acquiring new LITES business in order to achieve the business growth targets.
• Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business and sustain the business relationship.
• Prepares and delivers competitive tenders and quotations for customers and follows up to increase the hit rate.
• Conducts research on market trends, competitor analysis and customer behavior to generate insights that will provide opportunities to drive growth margins of products, services.
• Build and maintain strong relationships with existing and prospective customers so as to generate new business opportunities.
• Develop new business portfolio in close liaison with the business development manager.
• Compile and organize market intelligence to acquire new business.
• Actively cross sell LITES products and services on existing accounts.
• Handle mail and company inquiries on all clients as needed.
• Assist clients in ensuring customer requests are addressed within the agreed timelines.
• Any other duties as may be assigned from time to time.

Qualification and Experience Requirements

• Bachelor’s Degree in Computer Science, IT, Sales and Marketing or related technical field.
• A minimum of 3 years working experience in IT with knowledge of IT products, Certifications and ability to make sales.

Competence Requirements

• Passion to sell and possess basic networking and sales skills
• Be result driven
• Ability to carry out market research and gather intelligence
• Knowledge of processing tenders and tender requirements
• Ability to work independently with limited supervision.
• Ability to organize and prioritize work
• Excellent written and verbal communication skill
• Demonstrates effective negotiation and closing techniques
• Strong analysis and judgment skills
• Integrity