Head Housekeeper at Nokras Hotel

Job Overview

Reporting directly to the General Manager, the Head housekeeper will be responsible for providing leadership and direction in the housekeeping department. Responsible for planning, organizing, and developing the overall performance of the housekeeping operations in accordance with the set standards, and assuring that the highest degree of quality guest care is maintained at all times.

Qualifications

• 5 years hotel experience as an Head/ Executive housekeeper in a 4- 5 star hotel
• Diploma in housekeeping management from a reputable institution
• Strategic, planning, problem-solving and analytical skills
• Team supervision experience
• Proficient in Microsoft Office, Xcel, Power-point and general computer skills
• Excellent technical housekeeping knowledge
• Managerial, Organizational and Training Skills
• Excellent Communicational skills and Presentation
• Good understanding of housekeeping financial management
• Specialty knowledge in customer care
• Strong interpersonal skills with customers/clients and internal colleagues
• Fluent in written and spoken English