Job Openings at Corporate Staffing Services - 4 Positions

Our client is fast becoming a lead in luxury living. They currently operate luxury serviced apartments and they seek to hire a highly professional and customer service oriented concierge who will create an excellent guest experience.

Responsibilities

• Welcome customers upon entrance and confirm reservations
• Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
• Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
• Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
• Assist in arranging events, excursions, transportation etc. upon request from hotel residents
• Answer the phone and make reservations, take and distribute messages or mail and redirect calls
• Respond to complaints and find the appropriate solution
• Assist in carrying customer’s luggage when needed.

Job Qualifications

• Diploma in hotel management or relevant field
• Proven experience as concierge; experience in customer service or relevant role is an advantage
• Excellent communication skills
• Polite and confident with a great deal of patience
• Ability in multitasking and time-management
• Ability to work independently
• Good interpersonal skills.
• Male candidates are encouraged to apply.