Supervisor at Tamarind Group

Responsibilities

• Manage all areas of operations including service, wait staff, bartenders, while ensuring the restaurant’s standards of quality, service and operations are maintained Pre bus tables within one minute when the customers have cleared their food and seek customer satisfaction.
• Manage operations during scheduled shifts that include, daily decision-making, staff support, guest interaction, scheduling, planning, and upholding quality product and service standards, as well as cleanliness.
• Train and develop all servers, bussers, and bartenders
• Identify operational opportunities to build sales and control costs and develop and implement those opportunities.
• Monitor and assist in daily, weekly, and, monthly inventory processes.
• Prepare end of shift reports to monitor all financial, inventory and cash-handling aspects of the operation.
• Supervising the floor during meal periods to ensure that all Tamarind Group standards and steps of service are met through all guests interactions

Job Qualifications

• Diploma from an accredited college or university in Hotel management or equivalent in service industry
• Minimum of 3 years of experience in a similar role
• The ability to manage a team in a supervisory capacity
• Excellent interpersonal skills.
• Highly presentable with a pro-active approach to maintaining excellent customer service.
• Ability to respond effectively to changing demands.