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  • Posted: Jul 4, 2018
    Deadline: Not specified
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    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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    Clerk

    Department Description

    Digital Financial Services deals with Mobile banking,Mpesa,KCB M-PESA and International Money Transfers Such as Western Union, MoneyGram, Ria, World Remit, Trans fast and Simba Pay.

    Brief Description

    The Job entails Registration of New Schools on Lipa Karo Platform, Registration of new paybills/Tills and handling customer queries on failed M-pesa to account Transfers for all paybills/Tills.

    Detailed Description

    The job entails the following key responsibilities

    • Handling judiciary transactions.
    • Reversal of Lipa Karo transactions.
    • Handling of all pay bills and tills transactions.
    • Registration of schools on lipa Karo platform and Malipo Portal.
    • Linking pay bills and buy goods tills on Duma.
    • General branch/ Contact Centre support on customer queries (Emails and Calls) and solving ECRM.

    Method of Application

    Interested and qualified? Go to KCB Bank Kenya on irecruitment.kcbbankgroup.com to apply

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