Business Solution Centre Assistant at Rafiki wa Maendeleo Trust

Purpose Of The Position:

To maintain the business arm of RTRC and its operations.

Job Responsibilities

• Manage the Business Solution Centre by ensuring the Centre is always opened, clean and operational with all machines in working condition in liaison with ICT  staff.
• Record keeping & Financial Management by maintaining accurately all books of accounts and the enquiries register.
• Marketing and Customer care services by handling all inquiries pertaining to Business
• Solution center and keeping all the records of activities done including client follow up.
• Partnership, Networking and collaboration by with all the relevant stake holders.

Rafiki Values and Ethics

• Share and instill the values of RWMT to the project beneficiaries.
• Keep and maintain the name of RWMT in high esteem and respect to the community.

Other Duties and Responsibilities

• Actively participate in the Saturday Psycho-Social Support, for Orphaned and Vulnerable Children and build the community’s capacity to eventually run the Saturday PSS on their own.
• Perform any other duties and responsibilities which may be assigned by the management from time to time and which are related to the achievement of RWMT’s mission and vision.

Qualifications

• Proficiency in ICT
• At least three (3) years relevant experience in a similar position.

Specialized Training/Professional Qualifications

• Customer Service
• Entrepreneurship
• Sales and Marketing
• Computer

Other competencies:

• Must possess good interpersonal skills with the ability to build harmonious relationships with clients and other stakeholders.
• Must have developed good intercultural orientation and strong public relations skills.
• Have knowledge working with children in poor conditions.