Retail Shops Manager at Postal Corporation of Kenya

Job Responsibilities

• Develop and co-ordinate strategies and business plans pertaining to the retail shops.
• Develop and implement brand strategies to ensure brand growth
• Participate in pricing of the retail products in liaison with the relevant departments and stakeholders.
• Monitor sales performance for the retail shops against set targets.
• Preparation and implementation of performance management systems based on productivity and product items / volumes.
• Co-ordinate and manage the retail shop stocks and sales in liaison with the relevant officers and supervisors.
• Produce sales reports, analytical reports on monthly basis and advise management on the way forward.
• Ensure service quality is maintained and service issues addressed promptly to maximize customer satisfaction.
• Undertake any other contingent duties assigned to by the Director.
• Organize special promotions, displays and events as and when necessary.
• Analyze market trends in the retail industry and ensure development and implementation of best initiatives to a bigger claim market share.
• Maintain compliance with all company policies and procedures related to retail operations.
• Perform any other duties as assigned by the controlling officer.

Requirements

• Bachelors Degree in Business Administration, Economics, Commerce or equivalent;
• Relevant Masters Degree or Professional Post-graduate Diploma;
• Membership of any relevant professional body;
• A minimum of 3 years’ experience in managing retail shops
• Proficiency in computer applications;