Senior Sales Executive - Automotive at Africa Management Solutions Limited (AMSOL)

Job description

Reporting to: Sales and Marketing Manager

Objective of the position: To enable sales conversion for the motorcycles to achieve company revenue and growth targets

Position outline

The senior Sales Executive builds business by identifying and selling to prospects; maintaining relationships with customers. The Senior Sales Executive should be a dynamic entrepreneur with a proven track record of sales, developing new customer accounts, and maintaining existing accounts for the company. S/He should be a competent professional able to lead a team to develop and manage a pipeline of opportunities and proactively work to close deals.

Main activities:

• Supporting the corporate & SME sales team by arranging sales meetings at required management levels and by joining them on sales visits; lead by example
• Manage team performance against KPIs and create ownership within the team
• Build, grow and maintain a confident “go getter” corporate and SME sales team and actively develop a winner mentality
• Increase staff performance by providing guidance and solutions to improve work efficiency
• Co-define a clear sales policy and execution strategy
• Timely weekly, monthly, reports on KPIs & financial performance (P&L) to the Sales and Marketing Manager
• Submit accurate data driven reports of competition as well as customer profiles
• Generate leads and close sales through establishing networks and regional events
• Set and enforce company standards for sales operations and quality of service
• Conducting research to identify potential business opportunities/target market for products and services.
• Build and maintain positive work relationships with clients in order to create a rapport that facilitates patronage and generates revenue.
• Develop and implement strategies effective for the extensive sales and distribution of company products.

Personal Competences (Soft Skills)

• Commercial focus
• Entrepreneurship
• Leadership
• Ambition
• Negotiation skills
• Communication Skills

Responsibility

Is responsible to:

• Ensure sales targets are met
• Ensure optimal pricing tactics within strategy as set by the organization
• Ensure the required team size and composition to meet sales targets
• Ensure staff experience levels, skills and competences to meet the required sales volume, sales revenue and sales margin targets at all times
• Ensure relevant search for business opportunities and market segment identifications
• Ensure customer relationship development to maintain customer retention
• Ensure accurate information is available during the entire tendering process
• Ensure successful demo bikes process with complete customer feedback
• Ensure accurate data input to the customer database
• Ensure complaints from customers are dealt with in a timely and professional manner to maintain the company’s reputation
• Ensure accurate forecasts in alignment with Sales Analyst
• Ensure timely and correct performance reporting based on KPIs
• Ensure proper representation of Kibo corporate identity in all media

The duties of the Retail Supervisor shall include but not limited to:

• Manage staff by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members
• Works with the Sales and Marketing Manager and team to develop and execute programs to drive pipeline & close deals
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Build and maintain rapport (harmonious relationships) with clients that facilitate patronage and generate revenue
• Improve staff performance by providing guidance and solutions to improve sales efficiency
• Oversee the interviewing, hiring, and training of new sales employees to ensure qualified personnel are recruited
• Set and enforce company standards for sales operations and service levels
• Develop and implement strategies effective for the extensive sales and distribution of company products
• Monitor the sales industry to identify changes in market trends and adjust accordingly
• Establish sales objectives and oversee the designation of sales quota to sales teams
• Communicate with clients to identify their product requirements and facilitate supply
• Employ knowledge of products and services in providing appropriate response to client enquiries and also in assisting with the resolution of customer issues or complaints
• Review financial records to ensure balanced accounts are maintained
• Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process
• Collect, analyse, and interpret sales records to obtain information useful in preparing reports
• Organize periodic meetings with sales units to review activities and re-strategize in order to optimize productivity
• Ensure compliance with customer service standards and proper customer relationship management
• Participate in educational workshops and conferences to expand personal network and improve on existing job knowledge.

Communication

Communication takes place at/with:

• Sales and Marketing Manager to report sales progress and performance indicators
• Sales Director on request.
• Team members in relation to daily management of his/her department activities
• Other divisions in relation to the department RACI matrix

Leadership: Leads 5-6 employees within Sales department.

Education: Minimum Bachelor’s degree in Sales/Business or related fields. Master’s Degree is highly desired.

• Knowledge, specifically needed for the position
• Education and Training: Bachelor’s degree in Sales, Business or in any other related business discipline.
• At least 5 years of experience usually as a sales team leader.
• I.T skills-adept at utilizing CRM systems to provide reports to company management.

Competences (skills, manner and behaviour) + level

• Commercial focus
• Customer and service orientation
• Leadership
• Result orientation
• Corrective ability
• Excellent communication skills

Experience needed:

• 5+ years of experience in sales, preferably in a hard sales environment.
• Requires a minimum of 2 years of experience leading a sales team as a team leader with at least 2 to 3 members