Front Office Receptionist at Kenya Plant Health Inspectorate Service (KEPHIS)

Ref: VA/5/12/2018

Responsibilities

• Guiding and directing customers.
• Operating the telephone switchboard.
• Managing incoming calls and customer service enquiries.
• Managing the customer care desk.
• Maintaining up to date records on visits and calls and
• Updating the internal directory.

Qualifications

• Diploma in Telecommunications Operations, Front Office Management, Customer Care or its equivalent from an institution recognized in Kenya preferably KNEC.
• Be fluent in both oral and written English and Swahili.
• Be excellent interpersonal skills and integrity.
• Have ability to work under pressure and independently.
• Proficiency in Computer Applications.
• Good Public Relations Skills.
• Compliance with Chapter Six of the Constitution.