Office Based Sales Representative at Maersk Line

Maersk Kenya is looking to hire a dynamic Sales Representative to join our team in Mombasa. The Office Based Sales Representative will be responsible to deliver volume and yield targets of his/her own while remaining focused on relationship building, to manage sales pipeline, segmentation, and accurate forecasting, to monitor performance against KPI and take corrective action where necessary, to own and develop his/her allocated customers.
We offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.
Successful candidate will also be exposed to new tools that enhance collaboration across the globe and an understanding of creating sustainable value for customers.

Key responsibilities

• Sales process
• Manage the selling process to external customers, including pricing contract negotiations
• Pro-actively search, qualify, develop and engage into new customer relationships
• Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and strategies
• Ensure full penetration into and mapping of customers organization
• Seek to continuously improve customer satisfaction
• Ensure adequate update of SFDC minimum sales metrics
• Customer Relationships
• Own the overall customer relationship for existing customers, as well as potential new customers
• Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
• Effectively handover to Customer Service, Operations, Finance etc for terms and conditions agreed with customers in their contracts
• Post sales support
• Actively engage Customer Service into the customer relationship to ensure customers know relevant contact points in case of service failures
• Provide service support and claims resolution for extraordinary issues

We are looking for

• 2 years of commercial experience,
• Bachelor Degree,
• Prospects for new accounts or opportunities
• Grows and up-sells to existing accounts, focusing on growth and profitability
• Strong ability to qualify leads
• Strong ability to develop winning customer value propositions
• Successfully manages negotiation process
• Builds strong and lasting relationships at all levels, focusing on decision makers and influencers
• Builds and maintains a strong network of customers
• Thoroughly understands customer drivers, needs and requirements
• Leverages internal and external financial data to build winning strategies and understand account economics
• Builds and executes winning account strategies
• Has good product knowledge
• Has good knowledge about market, competitor and industry trends