Business Analyst at Wisen HR Services

Job Summary:

Reporting to the Chief Operating Officer, the Business Analyst will support upper management with a broad range of deliverables including supporting strategic initiatives and projects, forecast reporting and project management. The job holder will play a critical role contributing to their day-to-day business operations duties and partnering with the US and Kenya teams.

Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize the VRP/ ERP.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Using predictive modelling to identify future product opportunities and generate data-backed ideas for design and marketing departments
• Helping to create and maintain (on the data side) living dashboards that effectively summarize our business key performance indicators and other key metrics.
• Developing analysis that allows deep insights into the business and helps inform future strategy
• Work with Managers across the business to improve performance using data-driven decision making.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Qualifications

• Bachelor’s degree in business or related field or an MBA.
• 3+ years of analytical experience in a high transaction business.
• Excellent SQL (MySQL specifically) and advanced Excel skills (Think VLOOKUP, SUMIFS, Macros)
• Experience with Business Intelligence Tools eg Metabase,Tableau
• Proactive in data mining methods and data warehousing.
• Exceptional analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top performing teams
• Possess a great work ethic with the ability and willpower to just get things done.
• History of leading and supporting successful projects.