Team Leader, Credit Administration at Commercial Bank of Africa Ltd (CBA)

Job Description

DEPARTMENT: NEW BUSINESS VENTURES

REPORTS TO: MANAGER, CREDIT OPERATIONS

JOB PURPOSE STATEMENT

To manage Credit Administration Unit (CAU) at NBV which maintains quality of the lending portfolio in respect to loan and advances contracting, loan disbursements, risk monitoring and control on the risk asset book.

To actively monitor portfolio performance through reviewing, compiling and analysing monthly portfolio reports, identifying data patterns and trends from available information sources, interpret the trends and highlighting the credit risk concerns for discussion of the trends with Business Heads and Product Managers and recommending action to mitigate credit risk concerns; monitor and follow-up performance of the non-performing loans portfolio.

KEY RESPONSIBILITIES

• Effectiveness of the department structure and application of established systems (policies, process, procedures & tools) in achieving compliance requirements, optimal efficiency, resource utilization and cost containment (40%)
• Quality of lending portfolio through management and monitoring of documentation compliance, disbursements, data integrity etc in support of business strategy. (10%)
• Quality of leadership experienced throughout the department and how effectively that translates into conducive work environment and employee satisfaction. Adequacy of personal and staff competence to effectively perform department’s tasks (15%)
• Reviews, commits and authorizes all core banking systems (T24) data input (loan disbursements, overdraft and non-funded facilities marking and static data amendments) done by team members to be in conformance with Facility Maintenance Memo (FMM) within the provided Turn Around Time (TAT) (20%)
• Ensure consistency in adherence to and effective application of established credit portfolio risk compliance systems (policies, processes, and tools) to achieve optimal efficiency and cost containment. (10%)
• Liaison with external service providers in the Bank’s approved panel including valuers and insurance companies among others as may be necessary in ensuring compliance to covenants of sanction (5%)

COMPETENCIES

• Proven experience in an analytical role in a manner that consistently achieves established quality standards or benchmarks.
• Portfolio monitoring skills to effectively evaluate the portfolio and generate reports, activities/tasks in a manner that consistently produce high quality of service.
• Banking Knowledge. Knowledge and experience in modern credit administration practices in financial services industry to provide visionary guidance on improvements and/or changes.
• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
• Technical skills to effectively perform or guide performance of Credit administration activities/tasks in a manner that consistently produce high quality of service.
• Knowledge and effective application of all relevant banking policies, processes, procedures and guidance to consistently achieve required compliance standards or benchmarks
• Self-empowerment to enable development of open communication, teamwork and trust that are needed to fuel performance and customer-service oriented culture.
• Commercial awareness
• Legal and Regulatory requirement
• Strategic thinking
• Leadership to nurture and sustain employee satisfactory, and to manage changes
• Communication
• Planning and Organizing
• Adaptive and Change orientation
• Performance Management to optimize employee productivity
• Organization development to effectively structure the Unit for optimal performance

QUALIFICATION AND EXPERIENCE REQUIREMENT

• University degree preferably in Actuarial Science, Statistics, Finance or Business Administration,
• At least 5 years’ experience in commercial banking operations and credit administration
• Proficiency and Practical experience in data analytics and use of relevant MIS, BI & MS Office applications.
• Strong IT skills and experience with office automation tools.
• Experience with portfolio management and reporting.
• Team management experience of at least 3 years and above
• Working experience of the lending practice for financial institutions, in all market segments.
• Practical experience in use of relevant core banking systems and MS Office applications.