Regional Business Development Manager at Information Technologies Solutions & Services (ITSS)

Salary - USD 3000pm to USD 4000pm + Comm (based on experience)

• Work closely with the Regional Sales Director to Identify new business opportunities in the region.
• Understand and evaluate customers’ business requirements
• Educate Customers on services available to enhance the revenue growth within each account
• Ensure knowledge sharing with colleagues (Pre-Sales) and stakeholders in the network on product offerings to ensure the customer is guided to the appropriate solution.
• Proactively identify new business for services and solutions with existing and new customers.
• Close deals within named accounts
• Maintain the company CRM to accurately reflect pipeline of new potential business. This includes recording sales activities, opportunities, actions and outcomes to ensure all stakeholders have a complete view of all interactions with the customer.
• Handle the complexity of the customer’s specific needs and ensuring these needs are communicated when handing over projects to the delivery team.
• Ensure the retention of high value customers through the efficient implementation of the sales and service tactical plan.
• Always strive to offer a consistent customer experience by responding to customer within agreed times.
• Highlight any process and billing issues to the Sales Director, for timeous resolution and possible system enhancements.
• Identify business risks from both the company and customers’ perspective and then escalate appropriately to minimise risk exposure