Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: May 20, 2019
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    The name HCS Africa is derived from carefully selected words: 'Human’, referring to our people-oriented approach, 'Capital’, referring to our commitment of increase in profit, and 'Synergies’, referring to the collaborative nature of our organization. Therefore our service provisions and methodologies are wholly centered on adding value to ...
    Read more about this company

     

    Contact Center HR Generalist

    Responsibilities

    • Participate and provide administrative support in the employee separation processes including exit interviews
    • Responsible for maintaining up to date data on HR and preparing weekly and monthly HR reports.
    • Oversee the recruitment process by participating in the short listing, scheduling and interviewing process.
    • Prepare employee contracts and ensure sign off by employee on HR policies documentation
    • Undertake reference checks and other background information on selected candidates
    • Participating and providing administrative support during grievance and disciplinary matters
    • Coordinate the performance assessment process
    • Assist in the administration of payroll through providing Finance with necessary documentation and query clarification.
    • Participate in the HR orientation process for all new hires.
    • Ensure accurate and up to date record keeping of employee data
    • Undertake monthly employee file audits to ensure completeness of files.
    • Ensure statutory documentation is provided by all employees
    • Implements human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, and labor relations; completing personnel transactions

    Qualifications

    • Must have a degree – HR
    • At least 6 Years’ Experience in HR with exposure managing a team
    • Experience in executing strategies with Managers / Executives
    • Must have strong HR process and practices experience
    • Must have proven experience in formulating and executing HR Policies
    • Must have experience to handle labour matters tied to Disciplinary /conduct
    • Must understand the legalities of business law in relation to HR and employee employment rights and how to apply them within the day-to-day work, company policy documentation and staff welfare
    • Project management experience is desirable
    • Customer service Management internal and external
    • Experience in implementing HR dept. function i.e. helpdesk
    • Ability to maintain confidentiality of information
    • High levels of integrity

    Method of Application

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com

    With Contact Center HR Generalist on the Subject line.

    Candidates MUST indicate their Current & Expected Salaries.

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at Human Capital Synergies Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail