Retail Supervisor (RS: Makueni, Kitui) at BBOXX

Responsibilities:

• Create and maintain an incredible sales team
• Meet the sales objectives through careful planning and motivating your team
• Meet the technician target through a laser focus on efficiency
• Meet the operational standard we expect at the shop

Responsible for new customer acquisition across a defined area

1. Hiring agents who are very effective sellers and good representative of BBOXX
2. Training agents to offer an incomparable customer service
3. Managing the schedule of agents and motivating them to reach new heights
4. Supporting and coaching agents in the field when needed (e.g. group presentation) 
5. Monitoring their performance against objectives and take necessary actions
6. Organizing the agent network geographically

Responsible for technician’s performance 

1. Managing the schedule of technicians and motivating them to reach new heights
2. Monitoring their performance against objectives and take necessary actions

Responsible to implement marketing strategy in coordination with Retail Area Manager

1. Request for any marketing activities
2. Understanding Market and competition

Responsible for the operations at the shop

1. Supervise the shop manager in its activities
2. Report to the retail area manager about the shop results