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Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operatin...
We are looking for a Customer Success Manager to drive successful adoption and expansion of Modern Workplace workloads within her/his assigned accounts. The CSM role will collaboratively drive change management and adoption activities with key Business Decision Makers, help reduce competitive risk, drive usage of existing workloads, and identify opportunities in her/his accounts. This role will create customer value through usage, and create the conditions for optimal renewal and upsell growth.
Responsibilities
Customer Success Manager Modern Workplace role will cover assigned customers in their territory. This is an exciting role that will help create bonds with our Modern Workplace customers and will fuel customer success, retention, growth, renewal and advocacy. We strive for our customers to realize success, transforming their business, through the adoption of our modern workplace solutions. Key responsibilities include:
Qualifications
Experiences Required: Education, Key Experiences, Skills and Knowledge:
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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