Retail Sales Assistant at Stratostaff East Africa

Role Summary

• The role holder will drive branch new business acquisition through active hunting for new accounts and cross selling additional accounts to existing customers, enrolling new and existing account holders on E-channels, and activation of inactive and unfunded accounts.
• The role is 65% field based and 35% office.
• Progression can be into Retail officer, other sales roles or into related employment areas in the bank.
• The role reports to Branch Managers.

Qualifications

• Business degree from a recognized university (with preference in finance, Economics and Marketing) or Diploma in Banking from a recognized institution (Preferably Kenya School of Monetary Studies or Kenya Bankers)
• Less than 25 years
• Relevant experience gained in any commercial area involving contact with customers or the general public will be an added advantage

Responsibilities

• Organizing sales visits for their leads and leads generated by other branch staff.
• Calling customers to activate their accounts
• Calling existing customers to enroll them on E Channels.
• Demonstrating and presenting banks products
• Establishing new business
• Attending activations, trade exhibitions, conferences to promote the banks product.
• Achieve monthly or annual sales targets.
• Attending branch meetings.

Competencies

• Maturity
• Confidence
• Perseverance
• Patience
• Excellent interpersonal skills
• Commercial awareness
• IT skills
• Numerical skills