Key Account Management Specialist at Africa Incubator Limited

Looking for a leader to build and maintain relationships with enterprise customers, including deal closure to implementation support. Our mobile-based sales automation service, SENRI, is aiming at strengthening distribution networks in Africa. Starting from 2015, we have been successful in development of the service and acquisition of customers in Kenya, Nigeria, Tanzania and Uganda, with a multi-national team.

Scope of work

• Technical sales: Understand customer requirement and offer technical solutions
  • Run presentation and product demo at the meeting
  • Plan how to close customers and agree on term based on the initial calls and meetings
  • Let directors make decision to start a project
• Customer success: Ensure managers of customers to fully get values of our service
  • Support customer to start and set up our service
  • Run training for customer
  • Monitor satisfaction, challenge or feedback from customer for a long term
• Other administrations

Requirements

• ICT related academic background
• Experience in corporate sales
• Self-motivated to keep improving the way of work
• A goal-oriented and dedicated team member
• Flexible in working with a small multi-national team

Working conditions

• Working hour: 8:30-17:30
• Working day­: Monday – Friday, Saturday if customer requested
• Compensation to be discussed based on his/her capability and experience
• Probational period will be 3-6 months. Long-term employment decision to be made by the end of this period