Branch Manager at Spire Bank Kenya

Overall responsibility

Develop and implement Business strategies to deliver performance and growth targets and maintain good business environment. As well as ensuring overall Branch Management; staff management, business growth and development, operational excellence.

Responsibilities

• Prepare the branch budget and strategy and ensure profitability.
• Establish and develop sales opportunities to achieve targets and meet customers’ expectations.
• Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns.
• Ensure Branch coordination; weekly and monthly meetings with RMs/RO`s, training of branch staff.
• Build and improve the quality of business and consumer clients.
• Make regular customer visits to retain existing customers and to build loyalty.
• Promote new business by selling banks products to new clients.
• Prepare and analyze credit applications for presentation to credit department.
• Manage and monitor team workflow at the branch in line with set targets.
• Ensure service delivery standards are maintained in the branch.
• Ensure branch staff comply with statutory regulations and bank internal procedure.
• Be involved in corporate social responsibility to improve visibility for the bank.
• Ensuring staff engagement through proper staff management, leave management, coaching and mentorship of the team.

Qualifications

• Bachelor’s degree in a business related field
• Banking/ ACCA/CPA (K)
• At least 5 to 6 years’ experience