Human Resources & Administration (HR&A) Manager at RefuSHE

Reports to: Executive Director/ Chief Operations Officer

PURPOSE:

The Human Resources & Administration (HR&A) Manager will lead, direct and manage the day-to-day Human Resources and Administrative activities for the RefuSHE Kenya Country office. The HR&A Manager will provide oversight and guidance to the development and monitoring of processes related to recruitment and retention, compliance, compensation, benefits, training and development; as well as oversee administrative functions. The HR&A Manager will provide strategic guidance on HR to the office.

PRIMARY RESPONSIBILITIES:

• Oversee human resource management for the organization including recruitment and day-to-day staff management.
• Direct and oversee all administration related activities including office administration responsibilities, security, preventative and corrective maintenance, logistics, office supplies and transportation.
• Manage and increase the effectiveness and efficiency of Support Services (HR, Administration and Logistics) by improving coordination and communication between support, program management and technical functions;
• Improve the operational systems, processes and policies by enhancing the quality of documentation, reporting, information flow and business processes;
• Play a significant role in driving long-term planning and leading initiatives geared towards operational excellence.
• Ensures that the Company’s overall human resources policies, rules, regulations and procedures comply with Kenya Labor Law.
• Regularly update the ED/COO on procurement, HR, Logistics and administration planning and implementation progress;
• Payroll administration in liaison with the finance team on salaries for existing and prospective staff, ensuring consistency with approved budgets as well as administration of benefits and other compensation packages.
• Develop, recommend and implement improvements to administration systems and procedures;
• Increase the effectiveness and efficiency of support services by improving coordination and communication between support functions;
• Coordinate with in the preparation of monthly payroll. Review employee final payments for accuracy and compliance with labour laws.
• Line manage staff within the administration department namely, Administration Officers, Procurement Officers and HR Officers.
• Manage service delivery by third-party service providers including consultants and outsourced services by monitoring contracts and service level agreements, taking corrective action where necessary;
• Serve as a link between management and employees by handling queries, interpreting and administering contracts, and providing pragmatic and consistent guidance and advice to managers on performance and other human resource issues.
• PERSON SPECIFICATIONS
• Academic and Professional Qualifications
• Bachelor’s degree in Human Resource Management or a Business related field (Specialisation in Human Resources Management)
• Master’s Degree in Human Resources or related discipline, or equivalent combination of education and experience.
• Diploma in Logistics management.
• Master’s in Business administration with a Diploma in Human Resources Management
• Member of the Institute of Human Resource Management of Kenya with a valid Practicing Certificate.

Experience:

A minimum of 7 years relevant senior level experience with at least 5 years’ experience in Human Resources and Operations Management.

Skills and Competencies:

• Working knowledge of and experience in local labor and employment laws and legal resources;
• Excellent oral and written communication skills;
• Strong writing and presentation skills with ability to communicate well within and across diverse groups;
• Team player with good interpersonal skills;
• Strong business awareness and good analytical skills;
• Ability to make key decisions and solve problems;
• Excellent organization and time management skills;
• Integrity within a professional environment;