Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Oct 23, 2019
    Deadline: Oct 23, 2019
  • Sarova Hotels, Resorts & Game Lodges is not only one of the largest chains of hotels and lodges in Kenya and East Africa, it is also one of the most innovative, offering guests diverse experiences that are simply unforgettable. Sarova Hotels, Resorts & Game Lodges currently has over a thousand rooms across ten hotels in East Africa, with a staff c...
    Read more about this company


    Director of Marketing & Sales

    Sarova Hotels has an exciting opportunity for a Director of Marketing & Sales with a proven track record to lead and grow the business in the hospitality industry. You will devise sales and marketing strategies, drive their implementation, motivate the sales team and achieve the agreed company targets. 

    Job Purpose

    This role holds the ultimate responsibility for the company’s marketing activities and oversees the development and delivery of a fully integrated marketing strategy for the business as well as directing all sales activities within the company and ensuring the company’s sales grow year on year.

    It requires a strong understanding of the market, the trends and developments and changes taking place in the market relating to existing and potential clients as well as competitor strategies.                   


    • Maximize a hotel's revenues by developing programs to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities.
    • Maintain awareness of the factors that influence the hotel industry and gain a deep understanding of the needs and attitudes of a hotel’s customers.
    • Oversee the marketing and promotional activities to meet customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there.
    • Responsible for creating and implementing a comprehensive marketing and communications program that will enhance the company’s image and position within the market place and the general public.
    • Achieve and exceed the group room sales revenue targets as agreed with the MD.
    • Establish a clear strategy for international sales.
    • Exceed fair market share targets.
    • Lead the Sales team to establish a sales strategy, plan and targets for the achievement of the same.
    • Monitor and review achievements and take necessary action in accordance with market movements.
    • Ensure interface with marketing and operations; providing customer feedback for product development.
    • Develop new markets and balance the segment mix to minimize the risks related to concentration.
    • Position each hotel in the upper middle segment of the market.
    • Ensure effective promotions and sales led Public relations.
    • Have the best central reservations office and client services function in the industry.
    • Build guest loyalty through rewards and recognition programs.
    • Develop the sales systems and team with appropriate technology and skills


    • Minimum 6 years relevant work experience in the hotel industry in a similar role. Preferably in a hotel group rather than a standalone hotel.
    • Bachelors or Masters degree in Sales and Marketing
    • Demonstrated experience in strategy development, people management, sales management, revenue management, distribution channel management, brand development, product development, digital & social media marketing, loyalty management.
    • Demonstrated practical knowledge on CRS and Guest Management Solutions (GMS).
    • Strong and demonstrated strategic thinking skills that would support the growth and profitability of the company.
    • Strong analytical skills
    • A creative and out-of-the-box thinker
    • Outgoing team player
    • Strong organizational skills
    • Exhibits excellent interpersonal and customer service skills
    • Is willing and able to travel to establish and maintain client networks
    • Demonstrates familiarity with budget software and financial management
    • Communicates clearly and effectively
    • Possesses strong leadership skills
    • Demonstrates strong persuasive and negotiation skills
    • Works well with a variety of different individuals

    Method of Application

    Interested candidates holding the necessary requirements are encouraged to send their application to
    Please indicate names and contacts of 3 referees, current telephone number and email address.
    Kindly include your current and expected remuneration in your resume


    Only short listed candidates will be contacted.

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at Sarova Hotels Back To Home

Subscribe to Job Alert


Join our happy subscribers

Send your application through

GmailGmail YahoomailYahoomail