Team Leader Risk & Compliance at Britam

Job Purpose and Key responsibilities

Job Purpose:

This role will provide technical Operational Risk Management support to the general insurance business.

Key Responsibilities:

• Responsible for the timely identification, assessment, mitigation, reporting and escalation of all identified Operational Risk exposures.
• Perform risk, control and compliance assessments across the business with specific emphasis on defining the risk, inherent and residual, assessment of the design and operating effectiveness of controls and the defining action plans to bring controls effectiveness
• Conducting staff training programs that build risk and compliance awareness within the business unit.
• Responsible for recording and maintenance of all risks, incidents & issues with quality information in terms of data accuracy, completeness and timely resolution in BarnOwl.
• Perform root cause analysis performed on all identified risk events (issues/incidents/scenarios) with recommended improvements to prevent these risk events from re-occurring in future.
• Monitoring the implementation of action plans to address key risk indicators out of appetite.
• Analysing identified trends in the key risk indicators reported.
• Lead the risk scenario development and stress testing exercises
• Timely submission of reports to Group Head of Risk and Compliance, including and not limited to monthly status reports, Management Risk Committee reports, input to
• Board papers and adhoc reports.
• Secretary to the Management Risk Committee Meetings per business line and ensure papers and minutes are circulated in a timely manner
• Perform annual BCP/DR risk analysis, planning, testing or live execution for your specific line of business
• Perform any other duties as may be assigned from time to time.

Reporting and Work Relationships

• Reporting to the General Manager Risk and Compliance and the CEO.
• Required to liaise and work closely with the Corporate Risk Managers, BU Departmental Managers and Team Leaders;
• Relevant business line & other risk colleagues.

Knowledge, experience and qualifications required

• Bachelor’s degree in actuarial science, finance, business administration or related field;
• Accreditation in risk management is an added advantage;
• 2-3 years’ operational risk management experience is essential with at least 1-year managerial experience;
• Strong oral and written Communication skills
• Strong Relationship building skills
• Managing Change, Ambiguity & challenge the status quo
• Ability to execute strategy
• Strong customer focus-internal and external
• Strong self-management and people development
• Strong problem solving capability

Essential competencies;

• Leading and Supervising: Provides team with a clear direction based on the overall strategy and objectives of the department; motivates and empowers others with a clear sense of purpose; creates a positive climate that fosters learning and development; acknowledge high potential talent within the team; sets and articulates the vision and values through own personal behaviour.
• Persuading and Influencing: Gains clear agreement and commitment from other; promotes the departmental strategy and objectives during team conversations; promotes ideas on behalf of the team and or department; makes a strong personal impact on others; takes care to manage the team’s impression and brand on others.
• Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.
• Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages team and individual responsibility towards the community and the environment.
• Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.
• Planning and Organising: Sets clearly defined team objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors team performance against deadlines and milestones.
• Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.