Account Manager – Experiential Marketing at Alternate Doors

Responsibilities

• Manage the day-to-day client needs as directed by the Business Unit Manager
• Work closely within the Client Service Team to ensure products and solutions are structured to meet clients’ specifications as per client briefs or requests received
• Ensure current clients’ needs are met satisfactorily
• After-sales follow-up to maintain the client account and acquire back-ends arising from the project and client relationship
• Managing the clients’ projects to ensure they are executed and delivered as agreed with the clients
• Ensure company set goals for acquisition on new business are achieved.
• Identify and secure long term and retainer revenue accounts for the business.
• Develop target clients and specific strategies to secure new business.
• Ensure company set goals for acquisition on new business are achieved
• Carrying out market research to understanding existing and emerging market trends
• Fully understand all client products, services and brands
• Maintain good network to consistently stay updated with what is in the market
• Maintaining and nurturing client relationships
• Clearly and accurately writing reports, presentations and proposal documents
• Ensuring that timely client feedback is obtained for all projects through the established client satisfaction survey method
• Overseeing activations, vetting of suppliers and reviewing events and activations reports
• Inform the company on new platforms, products, technology and industry updates.
• Any other duties assigned 

Qualifications

• Degree/Diploma or equivalent
• Minimum of 3+ years’ experience as an Account Manager in Experiential / BTL Marketing
• Experience in creating and managing experiential campaigns, retail promotions, market activations and have a good knowledge of the market.
• Creative proposal and report writing skills.
• Excellent project budget creation and management skills