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klasha is a technology company that builds cross-border commerce solutions for African consumers and international businesses wanting to sell into Africa. Our mission is to make consumer goods and services online more accessible to customers across the continent.
About the role
The Account Manager role is a key contributor to the sales organisation, enabling revenue growth and increasing sales by supporting the relationships with assigned clients to promote and secure the use of Klasha B2B & B2B2C products and services. The role is also responsible for driving sales and development across the merchant base by building deep partnerships with our clients, opening up access and offering creative solutions. Key Results and Objectives will be focused around growing retention, activity, value and volume. Additional focus areas would be on response, resolution and client satisfaction rates.
Responsibilities
Desired experience and skills
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