Accounts Receivables at Royal Mabati Factory

Job Description

Invoicing & Claims Management

• Collect, verify, and organize all invoices and supporting documents from all branches/units.
• Verify claim forms, delivery notes, and invoices against scheme rules and company standards before dispatch.
• Approve, batch, and upload invoices into ERP/AR systems.
• Ensure accurate posting of customer invoices, debit notes, and credit notes.
• Maintain proper backup, filing, and archival of all AR documents.

Accounts Receivable Posting & Reconciliation

• Receive, record, and accurately allocate all customer receipts (bank, MPESA, cheque, RTGS).
• Reconcile customer accounts monthly to ensure all transactions are correctly posted and variances resolved.
• Investigate and resolve billing discrepancies, pricing issues, and invoice disputes.
• Prepare and support month-end AR reconciliations and sub-ledger to general ledger processes.
• Ensure all proof of deliveries (PODs) are attached, validated, and updated in the register.

Credit Control & Debt Collection

• Actively monitor the AR aging report and follow up overdue invoices.
• Engage customers, sales teams, and internal departments to resolve payment issues.
• Ensure implementation and compliance of company credit policy.
• Follow up on co-pay collections, rejection cases, and invoice resubmissions for corporate clients.

Customer Relationship Management

• Maintain positive and professional relationships with customers, distributors, and corporate accounts.
• Communicate invoice status updates, POD issues, rejections, and resubmission timelines.
• Ensure customer complaints (returns, credit notes, POD issues) are handled and resolved promptly.
• Support onboarding of new customers through proper documentation and credit controls.

Reporting & Analysis

• Prepare weekly and monthly AR reports,
• Provide data for internal and external audits and close all audit queries.
• Prepare AR reconciliations, franchise reports, compliance reports, and WHT/WVAT summaries.

Compliance, Systems & Internal Controls

• Ensure adherence to financial policies, accounting standards, and statutory requirements.
• Maintain high confidentiality and integrity of financial data.
• Use ERP systems (SAP, Tally, ERPNext, Zoho, Oracle, QuickBooks) to post and validate entries.
• Implement process improvements to strengthen AR controls and reduce errors.

Qualifications & Experience

• Bachelor’s Degree in Accounting, Finance, Commerce, or related field.
• CPA (K) or equivalent professional qualification (ACCA, CCP).
• Minimum 3 years’ experience in Accounts Receivable, preferably in manufacturing or FMCG.
• Proficiency in TALLY, SAP, ERPNext, Zoho, Oracle, or related accounting software.
• Strong knowledge of Kenyan tax laws (VAT, WHT, WVAT compliance).

Key Competencies

• Strong understanding of accounting principles and AR workflows.
• Solid knowledge of Kenyan tax laws applicable to receivables.
• Strong ERP system competency.
• High numerical and analytical skills
• Strong organizational and time management skills.
• Ability to work independently and collaborate in a fast-paced team environment.
• High level of integrity and confidentiality.