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  • Posted: Jul 5, 2024
    Deadline: Jul 19, 2024
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  • Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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    Applications Support Engineer

    JOB DESCRIPTION

    Key responsibilities include:

    •  Collaborate with other IT staff to ensure smooth and reliable operation of software and systems updates for fulfilling business objectives and compliance standards.
    •  Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and systems update schedules to ensure optimum uptime and service availability
    •  Conduct research on End user computer management solutions to justify recommendations and to support related purchasing efforts.
    •  Participate in system acquisition process
    •  Propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business
    •  Perform recovery and testing of systems and processes in accordance with the company’s disaster recovery and business continuity strategies.
    •  Create and maintain documentation as it relates to system configuration, mapping, and processes.
    •  Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs and security standards of the organization

    Job Requirements:     

    • Bachelor’s Degree   Information Technology, Computer Science, or a related discipline
    • Professional Qualifications   MOUS/ MCP/ MCSE /MCITP/MCTS/A+   RQ

    Experience:3 years

    • Experience of a variety of computer platforms and operating systems: 2 years
    • Experience of a variety of End user computer management systems: 2 years
    • Network Services and protocols: 2 years
    • Installation, administration, monitoring, upgrading and problem resolution of central application software systems: 2 years

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to KCB Bank Kenya on eoin.fa.em3.oraclecloud.com to apply

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