Assistant Manager, Internal Audit – Banking Operations & Product Control Audit at DIB Bank Kenya Limited (DIBBKE)

Job Purpose

• The Assistant Manager, Internal Audit –Banking Operations & Product Control will support the Manager in executing risk‑based reviews to provide assurance on the effectiveness and adequacy of controls governing the Bank’s products and related processes. The role is central in evaluating adherence to internal controls, policies, and regulatory requirements to mitigate risks and enhance operational efficiency across the product portfolio. The position also entails conducting routine and ad hoc internal audits, investigations, policy and procedure reviews, participating in key projects, and undertaking additional administrative assignments as required.

Key Responsibilities

• Assist the Manager in planning and executing audits of banking products to ensure compliance with internal policies, regulatory requirements and industry’s best practices.
• Performs a survey of functions and activities in assigned areas to determine the nature of operations and the adequacy of the system of control to achieve the objectives of the audit assignment.
• Liaise with product development, credit, operations and risk teams to understand product features and associated risks.
• Prepares the audit plan and the audit work program for the assigned audit in line with department standards.
• Conduct audit reviews of consumer and corporate banking products to ensure compliance with internal policies, regulatory requirements, and industry best practices.
• Evaluate the effectiveness of controls over product management, development, pricing and delivery.
• Identify operational risks and control weaknesses within product processes and recommend appropriate mitigation measures.
• Maintain audit working papers and documentation in accordance with internal audit standards and methodologies.
• Manage the individual audit assignments to ensure that professional standards are maintained and all assigned audit steps are executed within the approved time budget.
• Make presentations to the management during and after the audit, to discuss observations and recommend corrective action to improve operations.
• Prepare detailed audit reports outlining findings, risks, and recommendations for management action Maintain a positive relationship with key stakeholders.
• Provides input for the revision of audit programs/review approach to achieve specific objectives in a more effective/efficient manner.
• Follow up with the auditee to get an update on the audit action plan and appraise the adequacy of corrective actions taken to mitigate the risks.
• Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.
• Cultivate a culture of learning and development; seek coaching and mentoring from supervisors to enhance their skills and capabilities.
• Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.
• Stay updated on emerging risks, regulatory changes, and best practices in banking product management and audit.
• Advise management on new developments that affect the Bank’s product portfolio and provide a solution proactively.
• Leverage technology solutions, including AI, to enhance IA’s efficiency and effectiveness.
• All the above accountabilities include, but are not limited to, any additional/new tasks or responsibilities assigned by the line Manager.

Job Specification

• Education    Bachelor’s Degree + Professional Certificate (CA/CPA/CIA/CISA equivalent qualification is an added advantage).
• Training / Skills    Proficient in MS Office and audit management software.
• Work Experience    Minimum of 3-5 years of audit experience in audit, risk management, or banking operations, with exposure to product audit or related areas, preferably within a banking or financial institution.
• Competencies    Behavioural: Excellent analytical, problem-solving and report-writing skills. Effective communication and interpersonal skills to interact with various stakeholders, Customer Focus and Assertiveness.
• Core technical (knowledge and skills): Good understanding of banking products, credit risk and regulatory environment in Kenya.
• Sharia: Fundamentals of Islamic Banking, Islamic Financing Banking Products