Assistant Manager (Parts Sales) at Simba Corp

Purpose:

Manage the day-to-day parts sales operations including the motivation of the sales team in implementing sales strategies and achieving targets. Together with HOD define long-term parts sales strategies, build key customer relationships, identify business opportunities, negotiate, close business deals, and maintain extensive knowledge of current market conditions.

Primary Responsibilities

Sales Operations Management.

• Responsible for meeting sales budget through retail and workshop counterparts sales.
• Responsible for key customers (Dealers, Fleet customer and Insurance) and parts business development with the support of Head of Parts Sales & Operations, Aftersales Managers & ARD managers.
• Lead & coordinate Regional Parts Sales Representative to effectively engage key customers & grow market share through regular visits & communication.
• Supervise sales team by supporting & motivating them to achieve individual and departmental targets.
• Monitor sales performance against set targets & communicate on regular basis for appropriate response and/or decision making.
• Handle key account prospects and proactively manage the debts of the department.
• Responsible for parts customer complaints.

 Business development.

• Support the Head of Parts Sales & Operations to develop & administer aggressive wholesale parts programs that drive revenue growth.
• Maintain regular contact with major customers to build loyalty and ensure long-term revenue.
• Work closely with other job functions in the company to improve overall services level.
• Detail sales action plans to achieve set targets on a quarterly and annual basis.
• Coordinate the parts sales budget preparation in collaboration with stakeholders and set parts marketing calendar.
• Establish and enforce a pricing policy that balances volume, customer loyalty, and cost of doing business.

Reporting.

• Prepare sales progress reports on a weekly/monthly/annual basis recommending action plans for the shortfalls.
• Manage Customer Relationship Management database to ensure accurate and up-to-date information is available.

 Market Intelligence.

• Market reports on business opportunities, challenges & competitors’ activities on regular basis.
• Research prices and products of competitors and collect actionable market intelligence.
• Attend trade shows to exhibit products or conferences to keep abreast of the latest products and trends.

Product Knowledge and training.

• Conduct sales training to the sales team and where possible invite various experts to coach the team.

General Responsibilities

• To comply with all Company rules, regulations, policies, procedures, and processes.
• To carry out all other tasks delegated by the immediate supervisor, not within the scope of this job description, which is deemed to be within the ability of the employee.

Definitions:

Key Customer: Dealer, Parts Trader/Stockiest, Garage/Repair Centre, Fleet Customer etc.

Academic Qualifications

• Degree or Diploma in Business Administration/Mechanical or any related field.

Experience

• 8 years demonstrated experience in the parts business, with over 3 years in parts field sales.

Skills

• In-depth Knowledge of motor vehicle parts.
• Good analytical and selling skills.
• Excellent organization and coordination skills.
• Excellent communication and interpersonal skills.

Deadline: March 4th 2022