Banca Relationship Assistant at Britam

Job Purpose:
The role holder will be responsible for supporting managing bank partners’ regional relationships, to ensure that the company achieves its corporate goals in terms of growth, profitability, customer service and the regional revenue targets as set. Also, to implement sales plans/actions.

Key responsibilities:

Sales Management and Support

• Ensures All Britam Products cross-selling takes place in new and existing business across all bank partners.
• Support to implement plans and new innovative sales tactics for banca Retail Life sales for our agreed partners.
• Identifies gaps/anomalies and develops ideas to rectify and improve performance by way of monitoring performance in line with set out targets.
• Assists in the implementation and repositioning of new product initiatives.
• Ensure that renewal business retention targets are met as per the different set parameters.
• Provides timely feedback to their supervisor on queries/complaints and sales statistics.
• Advises and shares best practices, tactics, and action plans with bank partners to close sales gaps
• Provide quotations as and when required by the client’s/ bank partners within set out time frames.
• Acquire and retain profitable businesses in line with acceptable loss ratios.
• Ensure premium payment for all closed sales are within the company’s set credit control policy.
• Adhere to regulatory/ compliance and internal procedures regarding bancassurance businesses.
• Ensure maintenance of a healthy sales pipeline that supports new business on boarding.
• Ensure timely preparation of required presentations, sales pitches, and product write-ups.

Relationship building & sales management.

• Builds, maintains, and sustains business relationships with the regional bank partners’ teams, Business development officers, Credit officers, Relationship Managers and Direct Sales teams.
• Active management of relationships with all bank branch staff to ensure smooth running of the distribution channels in delivering targets.
  Integrate well with all members of the team into a harmonious unit committed to the team vision and direction within the team (Intra-team).

Reporting

• Ensure that stipulated reports are prepared and shared within the agreed timelines and in the format stipulated.
• Ensure that monthly expense reports are prepared and submitted within the stipulated processes and procedures.

Knowledge, experience, and qualifications required:

• Bachelor's degree in business-related degree
• Relevant years of experience will be an added advantage.
• Builds and maintains strong business relationships.
• Proven sales track record in the financial services industry, especially insurance
• Professional insurance/sales/marketing qualification is an added advantage.
• Highly organised, independent, and able to prioritise tasks.
• Must be flexible, self-motivated, and team-oriented