Banker, Inbound at Standard Bank Group October, 2024

- Banker, Inbound at Standard Bank Group
- View Jobs in Banking / Financial Services / View Jobs at Standard Bank Group
Posted: Oct 3, 2024

Deadline: Not specified
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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary g...
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Banker, Inbound
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 - 4 years
- Location Nairobi
- Job Field Banking
Job Description

To respond to any Private, Prestige/ Executive client service queries and requests received telephonically in the Affluent Express within laid down policies and procedures.

Qualifications

Minimum Qualifications
- Type of Qualification: Degree in Business Administration or equivalent
- Field of Study: Not applicable
Experience Required
Affluent Clients
Personal and Private Banking
3-4 years
Experience of the bank's products, processes and systems. Understands regulations governing the management of financial services and other relevant bank policies.

Additional Information

Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Developing Expertise
- Documenting Facts
Technical Competencies:
- Active Listening
- Customer Reception and Channelling
- Difficult Calls Management
- Electronic Communications & Devices
- Inbound Phone Statistics
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Method of Application

Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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Banker, Inbound at Standard Bank Group

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