Bartender (Cin Cin) at Fairmont Hotels & Resorts

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

What you will be doing:

Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

• Good knowledge of the drink prices, bottle prices and all beverage policies. 
• Able to mix all the international cocktails as well as the cocktails in the hotel.
• Maintain the highest standard of drink preparation and ensure that every aspect of a drink is carefully looked after.
• Able to handle complaints efficiently and report all complaints to his Supervisors. 
• Able to recommend and push for beverage sales.
• Check that all hard liquors are kept and locked.
• Always comply with the Hotel’s policy and standard of service.
• Always utilise the standard jigger when pouring liquor.
• Attend daily roll calls.
• Attend all meetings concerning certain outlet’s as instructed by the Supervisors.
• Clean the bar outlet on a daily basis for an excellent working condition using the inspection checklist.
• Conduct herself/himself in a manner expected of a bartender and member of the F&B, gaining the respect of his fellow workers.
• Do cashiering whenever required.
• Take food order and serve food in any outlet that you are attached.
• Able to use the computer for requisition of beverage stocks.
• Comply with hotel and department policies and procedures at all times.
• Carry out any other duties as and when assigned by the Management of the Hotel and department.

Your experience and skills include:

• skilled in Bar service and supervision with the ability to work in a multicultural and diverse environment
• penchant for customer service and effectively manage guest complaints
• ability to train and manage a dynamic team
• excellent English communication skills; both verbal and written
• minimum 2 years supervisory or team leader experience in a hotel environment is essential
• knowledge of Micros or similar POS systems, Opera or similar PMS systems and Microsoft Software

Your team and working environment:

Fairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 170 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s most famous meeting place, where drinks and light meals are served continuously from morning until midnight.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.