Bids & Sales Officer at Jubilee Insurance

Job Ref. No. JHIL061

Role Purpose

The role holder will be responsible for compilation of tender documents, developing medical business growth in line with the business targets/goals and maintaining client and Intermediary relationships.

Main Responsibilities

• Requesting correct bid bond & performance security amounts from the bank
• Returning bonds for cancellation in cases where tender was unsuccessful.
• Sending of Authorization Letters, Forwarding Letters and Broker's statutory requirements
• Delivery of direct client tenders, handling of customer calls, walk in clients enquires, follow-up on bid & performance bonds/ securities.
• Accurately Compiling of Tender documents, binding all tenders and timely submission.
• Tender Business Reporting - Participating in tender opening and advising sales team on outcomes and areas of improvements and updating of the Tender Log Outcome
• Prepare and maintain tender reports and a tender log tracker.
• Following-up on quotations with the respective units
• Put in place mechanisms to build and sustain good relations with clients and Intermediaries.
• Back up team members as allocated, and support business development/Relationship management team as may be required.
• Respond to all incoming calls, letters, emails from clients/brokers within set TAT's and attend to walk in clients promptly and professionally. Ensure all issues complaints are promptly and pro-actively resolved.
• Create, identify, develop, and realize opportunities for JHIL business growth.
• Implementation of Credit control rules & Tender guidelines & Accurate interpretation of tender specification

Functional Skills

• Customer Service
• Interpersonal skill
• Organizational Skills

Key Competencies

• Customer Focus
• Ownership & Commitment
• Team Spirit

Qualifications

• Undergraduate Degree

 Relevant Experience

• At least 1 year of relevant experience in a similar role