Billing Coordinator at Q-Sourcing Servtec Group

KEY ROLES AND RESPONSIBILITIES

• Capture all cleared and circulated orders on the excel tracker (dashboard) and circulate the same on a maximum interval of 2 hours or as required
• Create SAP delivery number for all cleared orders and indicate the same on the dashboard
• Update regularly the trucks allocated to the respective orders by Transport Team on the dashboard
• Forward updated dashboards for beer, keg and UDV to the 3PL managing warehouse to enable them pick list and load the orders
• Select and print dispatch documents on confirmation of loading the respective orders by the 3PL
• Sign and stamp  the dispatch documents after confirming completeness and accuracy of the documents
• Select and print billing documents while choosing the appropriate Electronic Tax Register (ETR) device dependent on product loaded after receipt of dispatch documents
• Sign and stamp the billing documents after confirming completeness and accuracy of the documents
• Request for reprint approval for either dispatch or billing document by providing a reason code
• Maintain a daily register of all reprint documents done
• Process and print stock transfer (STO’s) documents for inter depot transfers
• Conduct stock availability for orders cleared before stock allocation
• Circulate Sales performance and order balance status report after every 2 hours both on email and WhatsApp
• Compile and share end of shift report detailing shift performance, order balances and any constraints encountered via HOTO (Hand Over Take Over) report
• Flag and escalate any AGED orders on the dashboard for more than 48 hours
• Run and circulate DMS Empties stock out report, twice in a day at 3am and 1pm
• Send via “bulk sms” shipment loading status as Cut-off (3am)

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Degree or Diploma in business management
• Minimum 3 years hands-on experience in distributor order generation/processing/scheduling.
• SAP knowledge on OTC processing will be an added advantage
• Exposure to a Performance driven environment with measurable KPIs will be an added advantage.
• Analytical skills
• Interpersonal skills
• Computer literate- excellent with spread sheets
• Customer focused
• Planning and forecasting
• Problem solving and analytical skills.