Branch Manager (Designer Perfumes) at Peoplelink Consultants Ltd

RESPONSIBILTIES

• Achieve and exceed monthly and annual sales targets through data- driven revenue analysis and the implementation of effective growth strategies.
• Deliver exceptional, high-end customer service and build long-term client relationships while maintaining a luxury store ambiance.
• Lead, supervise, and motivate the sales team through regular coaching, performance appraisals, and technical training on fragrance notes.
• Manage comprehensive inventory controls, including regular stock counts, reconciliation, and strict loss prevention protocols.
• Oversee daily branch operations and enforce full compliance with company policies, health, and safety standards.
• Execute visual merchandising and store organization in accordance with premium brand guidelines and promotional calendars.
• Manage financial integrity by overseeing all cash handling, banking procedures, and operational cost controls.
• Produce detailed daily, weekly, and monthly performance reports covering sales, inventory, and administrative metrics.
• Coordinate with procurement and marketing teams to ensure stock availability and successful execution of brand promotions.
• Monitor market trends and gather customer feedback to proactively adjust product mix and service delivery.

REQUIREMENTS

• Degree or Diploma in Business, Sales, or Marketing.
• 3-5 years retail experience (perfumes/luxury preferred).
• Proven experience in retail team management.
• Proficient in sales analysis, inventory, and POS systems.
• Strong leadership, communication, and interpersonal skills.
• Customer-focused with a proactive, problem-solving mindset.
• Sharp attention to detail and decision-making ability.
• Knowledge of fragrance families and trends is an advantage.
• Flexible to work weekends and holidays.