Business Analyst SAP at SonySugar Limited

The job;

This position is responsible for providing a wide range of business application services including new application design and construction, systems integration, and maintenance support of existing business solutions. The Business Analyst will be working with Users, Vendors and Quality Assurance Teams to understand the system requirements and the configuration of business systems that meet those requirements. This position shall be solely responsible for the SAP-ERP System

Duties and responsibilities at this level will entail:

• Eliciting requirements on system needs from Company stakeholders using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis;
• Evaluating information gathered from the various stakeholders, reconcile anomalies, and decompose high-level information into details, abstract up from low-level information to a general understanding;
• Working with user departments to continuously identify changing business requirements and ensure these are translated to the business applications;
• Understanding business process management and business requirements of the customers and translating them to specific software requirements to design systems as per user specifications;
• Testing, tuning and implementing interfaces between key business applications and support the same to eliminate bottlenecks;
• Mentoring and guiding Programmers;
• Undertaking enhancement of business applications and ensure system changes to systems are appropriately recorded and approved.
• Documenting systems’ manuals including technical and user manuals;
• Writing technical procedures and documentation for custom systems applications including operations, user guide, for new and existing applications; Investigating, coordinating and resolving application functionality related issues and providing first level support and troubleshooting of SAP-ERP and other systems;
• Undertaking static and dynamic testing of new and enhanced systems as well as User Acceptance Testing (UAT) in liaison with quality assurance personnel;
• Establishing application security requirements during development and enforce effective security of application systems within the Company’s infrastructure;
• Continually training system users where necessary and assist in support of the business applications as and when required and maintain issue resolution records;
• Providing technical expertise and recommendations in assessing new and existing IT systems, software projects and initiatives to support and enhance their secure and efficient use;
• Carrying out corporate-wide periodic Business Process Re-engineering (BPR) and revising User Roles as per the recommendation from the Business Process Exercise.

Person Specification /Requirement:

• Bachelor’s degree in IT, Computer Science, Information Technology, Business Information technology, MIS, or related field.
• Certification in SAP Administration and previous work experience in an ERP Systemenvironment e.g. SAP, Oracle Financials and/or Microsoft Dynamics is a MUST HAVE
• Certifications in OCP, SQL, MCITP, MCP are desirable
• Proof of competency in the system requirements gathering and development process
• System integration and management skills
• Eight (8) years relevant work experience three (3) of which must have been at supervisory level.
• Fulfilled the requirements of Chapter Six (6) of the Constitution.