Business Analyst at Smart Applications International Ltd

The Business Analyst is responsible for bridging the gap between business needs and technology solutions by eliciting, analyzing, and translating requirements into actionable deliverables that drive business value. They independently manage requirements, engages stakeholders, refines backlogs, and ensure solutions are delivered effectively within Agile squads

Key Responsibilities

Requirements Management

• Lead end-to-end requirements elicitation, analysis, and documentation
• Develop clear and comprehensive user stories and acceptance criteria
• Ensure requirements are complete, consistent, and aligned to business objectives
• Maintain requirements traceability throughout the project lifecycle

Stakeholder Engagement

• Facilitate stakeholder workshops and requirement review sessions
• Act as the primary liaison between business users and technical teams
• Manage stakeholder expectations and resolve requirement-related issues

Agile Delivery Execution

• Actively contribute to all Agile ceremonies and ensure backlog readiness
• Support Product managers in backlog prioritization and refinement
• Provide timely clarifications to development and QA teams during sprints 

Business Process Analysis

• Analyze current business processes and identify improvement opportunities
• Develop process maps and recommend optimized workflows
• Support implementation of process enhancements

 Testing & Quality Assurance

• Define and review test scenarios and test cases with the QA team
• Lead User Acceptance Testing (UAT) activities and coordinate business sign-off
• Ensure defects are tracked, prioritized, and resolved in a timely manner

Data Analysis & Insights

• Analyze data to support business decisions and solution design
• Develop reports and dashboards to track performance and outcomes 

Documentation & Knowledge Management

• Ensure all project documentation is complete, accurate, and up to date
• Support user training and knowledge transfer activities

Requirements

Qualifications & Experience

• Bachelor’s degree in IT, Business, or related field
• 3–5 years’ experience in a tech or digital environment
• Strong experience in Agile/Scrum delivery