Business Continuity Manager at KCB Bank Kenya

KEY RESPONSIBILITIES: 

• Establish and maintain BCP policy and processes, keep up to date with regulations and guidelines specific to business continuity management, and recommend improvements and updates to policies, standards, and procedures.
• Risk Assessment: Conduct thorough risk assessments to identify potential threats and vulnerabilities to the organization's operations, systems, and infrastructure.
• Collaborate with cross-functional teams to ensure the development and testing of business continuity and disaster recovery plans for critical business functions and systems and updated based on evolving risks and business needs
• Business Impact Analysis (BIA) Coordinator: Coordinating the business impact analysis process within the bank to identify critical business functions, assess the potential impact of disruptions, and help in determining the necessary steps to maintain business continuity and minimize risks.
• Crisis Management and Incident Response: Support with managing risk events and incidents, coordinating response efforts to minimize operational disruption.
• Third-Party Risk Management: Support the business in recommending appropriate resilience and continuity frameworks for managing third-party relationships.
• Design training programs to promote business continuity awareness, ensure compliance, and report regularly on program status and improvements.
• Management Reporting: Provide regular reports to senior management, BCM Team, CMT, and the board on the state of operational resilience, risks, incidents, and the effectiveness of continuity plans.
• Continuous Improvement: 
• Identify areas for improvement in operational resilience practices, leveraging lessons learned from testing, incidents, and risk assessments to enhance the bank’s preparedness. 
• Documentation and Communication: Ensure all documentation related to resilience and continuity, including self-assessment, policies, procedures, and plans, is current, accurate, and effectively communicated to relevant stakeholders.
• Ensure alignment and integration of business continuity management (BCM) across all business units and subsidiaries.

Academic & Professional

• Education     Bachelor’s Degree    Computer Science, Information Systems, Business Administration, or related field    RQ
• Professional Qualifications    One among MBCI/CBCP/ BCI-MBCI, DRII-CFCP, ISO 22301, CBCM, EC-Council Disaster Recovery Professional (EDRP)    AA     
• Master’s degree    Business-related field    AA     

Experience

• Total Minimum No of Years Experience Required    5

Detail    Minimum No of Years    Need Type

• Business Continuity & Disaster Recovery    5    RQ
• Risk Management    4    ES
• Project Management    2    DE
• Audit    2    DE
• IT/Banking operations    2    ES
• Leadership and Stakeholder Management    4    ES
• Management Reporting    3    ES
• Facilitation of Training     3    ES
• Proficiency in using business continuity management software, tools, and technologies.    2    DE