Business Development Advisor at HCS Affiliates Group

Our client in the Telecommunications sector seeks to recruit a Business Development Advisor; whose main duty will be to develop and maintain excellent relations with new and existing Corporate customers resulting in increased levels of customer retention and growth of revenues.

Reports to: Key Accounts Manager

Key Responsibilities

• Achieve the Corporate sales targets as set by management and execute sales growth action plans in the markets
• Identify new operations, and share with Key Account Manager for closure where necessary
• Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
• Address and resolve escalated issues from customers and forecast and maintain sales plan with customers for the assigned area
• Determine required solution for the customer with a focus on cross-and up selling of products and services
• Contribute positively to cost savings target of the business
• Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business
• Ensure accuracy of the first bill as signed and full adherence of the signed contract
• Continuously ensure alignment with marketing, branding and communications procedures
• Compile and execute action plans to grow the customer and partner footprint for the assigned area. Forecast and monitor sales for the relevant market segments for appointed clientele
• Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area
• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
• Support sales administration team with required information for sales order management.  Support the finance team in Money Collection and issue resolution
• Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisions

Qualifications- Academic and Professional

• Bachelor’s degree with sales background or other sales related qualifications
• 3-5years in Sales and    Marketing, IT Sales management, Business administration and management and or Relationship Management

Competencies

• Sales Management
• Presentation Skills
• Sales Negotiation