Business Development Executive-Manufacuring at Ital Global

About the Client:

A market leader in the manufacturing of Steel and Plastic construction materials with a far-reaching influence across the East and Central African region, having grown synonymously with the construction sector in the region both in scale and scope. The firm is well known for its sustainable business practices, best quality and biggest variety of its product range, and the protection of our environment.

Job Purpose:

The Business Development Executive will contribute to the growth of the company. He/she will be responsible for finding and retaining clients, encouraging existing clients to purchase added products or features, and remaining abreast of changes in consumption. Moreover, the Business Development Executive will also be required to build capacity in staff through regular training and mentorship.

Qualifications and Requirements

• Degree in Sales and Marketing or any business-related field from a recognized university.
• Experience in selling roofing material / Galvanized wire is an added advantage.
• Member of Marketing Society of Kenya (MSK) or Chartered Institute of Marketing (CIM) and other professional accounting body is an added advantage.
• Highly competent in MS Office, with the ability to make impressive presentations to both the internal and the external customers.
• At least 5 years' experience in Sales of steel products.
• Experience should reflect an increasing level of responsibility in terms of complexity and scope, such as developing new sales channels , identifying new markets for products and services ,establishing profitable partnerships , etc
• Experience of being both a team member with proven ‘people skills’.
• Awareness of the statutory and licensing responsibilities applicable for all sales and marketing operations.

Personal Traits, Qualities and Aptitudes.

• Ability to work under pressure without losing composure.
• Accept responsibility for the direction, control and planning of an activity.
• Must be flexible and adaptable.
• Have ability to be proactive and take initiative.
• Have tact and diplomacy and confidential.
• Reliable and keen attention to details.
• Honesty and integrity.
• Ability to multi task and prioritizing skills daily workload.
• Outstanding customer service skills and exceptional people skills.
• Must be up to date with the latest gadgets and applications.
• Outstanding oral and written communication skills.
• Great negotiation skills.
• In-depth knowledge of the industry and its current status.
• Excellent organization and time management.

Key Responsibilities and Duties

• Meet and greet clients, both walk-in or by appointment clients who would like to see the various products and make a purchase. Tour the premises, showcasing the available options in terms of products.
• Find out clients feedback on the products purchased.
• Ensure that client complaints or queries received are responded to on the same day they are received.
• Follow up on due payments from clients.
• Ensure to generate new sales and obtain repeat business with the aim of attaining the set sales target.
• Prospect for new clients by going to the field and potential clients premises.
• Respond to client enquiries received on Email, Phone call, referrals, on-line marketing campaigns and walk-in clients.
• Inform clients on the product lines available and conduct presentations.
• Develop concept and prepare proposal and present to the client
• Maintain a record of potential clients and action points taken towards conversion.
• Follow up on proposals sent and potentials received from emails, phone calls, marketing events, research done and/or referrals
• Maintain all clients by ensuring that proper communication is done and that product range growth is realized per client.
• Maintain meaningful relationships with existing clients to ensure that they are retained.
• Suggest upgrades or added products and services that may be of interest to clients.
• Reviewing clients' feedback and implementing necessary changes.
• To maintain efficient, effective and up-to-date operating standards for the department’s planning, administration and reporting systems and to ensure that it is available for Management reference at all times.
• In consultation with the Management,  represent the Company at various exhibitions and trade shows and similarly to any professional bodies or organizations at all times portraying the highest possible standards of professionalism and company image.
• To actively contribute to the sales development of the company, to attend and actively contribute at sales meetings as directed by the Management.
• To produce monthly, a Sales Department business plans identifying key objectives to be achieved.
• To update and produce the quarterly sales revenue forecast report on a bi-weekly basis.
• Do market research on pricing comparisons in order to be competitive in the market.
• To assist in the development and maintenance of the different price lists and /or rate structures for the company.
• To prepare a monthly sales report for discussion with the Management, giving recommendations.
• Make presentations to various agents/clients as and when required.
• Suggest initiatives to build the sales for the company and to recommend to the Management new avenues and opportunities for sales.
• To give complimentary and discounts as per company policy.
• Develop and maintain close relationships at Executive Level with key or prominent business corporate and other related organizations within the local markets.
• Follow up on key accounts through personal visits and telephone contact as necessary.
• Attends weekly Sales and Marketing meetings to exchange information with the rest of the team.
• Go to client site from time to time during set up to ensure that what was agreed on is delivered and client expectation exceeded.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
• Any other duty assigned